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Experts Articulating Expertise

One problem with relying only on subject matter experts for course development is that experts can only articulate about 30 percent of their knowledge.

Ken Koedinger, Professor of Carnegie Mellon University, as cited.

This phenomenon is called the “curse of expertise,” and it shows up in all sorts of settings—not just the instructor who can’t communicate what she knows to her students, but also the parent helping with homework who can’t get a concept across to his child, the marketer or salesperson who misjudges what customers knows, and the manager who’s frustrated that his employees don’t “get it” more quickly.

Annie Murphy Paul, The Brilliant Report, as cited.

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Howard Chen
Vice Chair for Artificial Intelligence at Cleveland Clinic Diagnostics Institute
Howard is passionate about making diagnostic tests more accurate, expedient, and affordable through disciplined implementation of advanced technology. He previously served as Chief Informatics Officer for Imaging, where he led teams deploying and unifying radiology applications and AI in a multi-state, multi-hospital environment. Blog opinions are his own and in no way reflect those of the employer.

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