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How to mint gossip-worthy news

Word of mouth, then, is a prime tool for mak­ing a good im­pres­sion—as po­tent as that new car or Prada hand­bag. Think of it as a kind of cur­rency. So­cial cur­rency… So to get peo­ple talk­ing, com­pa­nies and or­ga­ni­za­tions need to mint so­cial cur­rency… There are three ways to do that: (1) find inner re­mark­a­bil­ity; (2) lever­age game me­chan­ics; and (3) make peo­ple feel like in­sid­ers.

– Jonah Berger, Contagious: Why Things Catch On

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Howard Chen
Vice Chair for Artificial Intelligence at Cleveland Clinic Diagnostics Institute
Howard is passionate about making diagnostic tests more accurate, expedient, and affordable through disciplined implementation of advanced technology. He previously served as Chief Informatics Officer for Imaging, where he led teams deploying and unifying radiology applications and AI in a multi-state, multi-hospital environment. Blog opinions are his own and in no way reflect those of the employer.

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