Conversations are meant to be transformational – it is the reason why language exists. Famous leaders sometimes prefer high-octane debates over consensus building. Jeff Bezos and Amazon is famous for using confrontational, high-decibel verbal exchanges for decision-making.
But people and companies are different – in much the same way that your best friend may be a great listener over drinks in private but turns into the most confrontational, obnoxious jerk when the group gets big enough.
Humans are social animals. But we are also solitary animals. We are different animals in different settings. Continue reading