Those three things—autonomy, complexity, and a connection between effort and reward—are, most people agree, the three qualities that work has to have if it is to be satisfying. It is not how much money we make that ultimately makes us happy between nine and five. It’s whether our work fulfills us. If I offered you a choice between being an architect for $75,000 a year and working in a tollbooth every day for the rest of your life for $100,000 a year, which would you take?
Malcolm Gladwell, Outliers: The Story of Success
“Resilient people […] possess three characteristics: a staunch acceptance of reality; a deep belief, often buttressed by strongly held values, that life is meaningful; and an uncanny ability to improvise.
You can bounce back from hardship with just one or two of these qualities, but you will only be truly resilient with all three.”
Diane L. Coutu, senior editor at Harvard Business Review, as cited.
One problem with relying only on subject matter experts for course development is that experts can only articulate about 30 percent of their knowledge.
Ken Koedinger, Professor of Carnegie Mellon University, as cited.
This phenomenon is called the “curse of expertise,” and it shows up in all sorts of settings—not just the instructor who can’t communicate what she knows to her students, but also the parent helping with homework who can’t get a concept across to his child, the marketer or salesperson who misjudges what customers knows, and the manager who’s frustrated that his employees don’t “get it” more quickly.
Annie Murphy Paul, The Brilliant Report, as cited.